What's Happening

The fridge is in Demo Mode — the compressor is off and it's not cooling. This mode is used in retail stores.

How to Fix It

Press and hold the Refrigerator and Freezer temperature buttons simultaneously for 3-5 seconds. The display should change and the compressor should start within minutes.

Frequently Asked Questions
What does DP mean on a GE fridge?
DP means Demo/Display Mode. The fridge isn't cooling — the compressor is off. This mode is for store displays.
How do I exit Demo Mode?
Hold the Refrigerator and Freezer buttons simultaneously for 3-5 seconds. Check your manual for model-specific instructions.
Will my food spoil in Demo Mode?
Yes. The compressor is completely off. Exit Demo Mode immediately if you have food stored.